Terms and Conditions

PRICES:

  • All prices are quoted in U.S. dollars, F.O.B. Kalispell, Montana and are subject to change without notice. The invoiced price per plant depends upon the number of plants ordered of a species and size on an individual order and delivered in one shipment to the same location. See Page 3 for specific pricing instructions.
  • A two percent discount on plant material is offered to those with established credit who pay in full within 10 days of the invoice date (this does not apply to purchases made with credit cards).
  • All payments go toward interest, freight, then the oldest invoices remaining (in that order).
  • Special handling is charged at cost; see Cancellation and Restocking Fees on Page 3.
  • Glacier Nursery, LLC, charges freight on behalf of our carriers. A minimum freight charge of $275.00 will apply to orders we deliver through our carriers. Freight on deliveries will be computed on each individual truck and will be based on the volume of each customer and reflect rates at the time of shipment.

Discounts are not offered on freight and all payments are applied toward freight first.

  • Volume Rebate is offered on the amount of the purchases made during the calendar year; see Rebate/Discount Schedule on Page 4.
  • Interest of 1.5 percent per month equaling an annual rate of 18 percent (or the maximum allowable rate) will be charged on all accounts past 30 days. We appreciate your prompt payment.

TERMS:

  • Customers should anticipate paying in advance, a week prior to shipment, until payment terms are established with completion of a credit application.
  • Terms of 30 days net, from date of invoice, are extended to customers with established credit.
  • Nursery stock travels at purchaser’s risk and expense. Our responsibility ceases upon delivery to the carrier.
  • Glacier Nursery, LLC, retains a vendor’s interest in all goods until such goods have been paid for in full.
  • Any legal actions by Glacier Nursery, LLC, shall be initiated in the jurisdiction of our choice. Glacier Nursery, LLC, will be entitled to all costs incurred enforcing this agreement, including attorney fees.
  • Payment may be required to hold stock for shipment or pickup after July 1. Trees held for pickup after July 1 may be invoiced at the size they are at the time of delivery, not necessarily the size at which they were acknowledged. Payments for plants held are applied to specific orders and will not be applied to any other orders, or to the account as a whole. Failure to make a payment will result in conversion of an order to a quote (order information is retained, but plants are not reserved).
  • We require a valid Montana State Nursery License to purchase plants. Available from Montana Department of Agriculture.

CLAIMS:

  • Any claim regarding incorrect counts, breakage, or stock quality must be made in writing within 10 days of delivery of plants. Claims of stock viability for spring delivered material must be made no later than May 31. Claims for losses of goods while in transit must be filed with the carrier, not with Glacier Nursery, LLC. We will of course assist you, if necessary, in filing your claim with the carrier.
  • We cannot be responsible for the results secured in transplanting.
  • Credits for nursery stock will be issued as replacement plants. Those situations where replacement plants are impractical will be subject to receiving replacement plants the following year.

GUARANTEE: We accept orders subject to crop conditions and with the understanding that we may cancel a portion of the order should injury befall our stock from causes beyond our control such as frost, hail, windstorms, drought, or other weather conditions, errors in count, disease and insect injury, or other natural causes. We warranty, to the extent of the purchase price only, that nursery stock sold is in good healthy condition when leaving our nursery, is true to name, and as described within recognized tolerances. Seller gives no further or other warranty, expressed or implied, and will under no circumstances be liable for more than the invoice value at the time of purchase. This warranty is not transferable and is void if payment is not made in full when due for the full contract price of all nursery stock shipped.

 

ORDERS, PICKUP INFORMATION, AND PAYMENTS

 

PLANT PRICING: All prices are quoted in U.S. dollars, F.O.B. Kalispell, Montana and are subject to change without notice. The invoiced price per plant depends upon the number of plants delivered of a species and size on an individual order and delivered in one shipment to the same location. Orders are invoiced individually as they were placed and are not combined for volume pricing at shipping and delivery. Quantity column headings at the top of each page will help you price the quantity of plants you are looking for. Price breaks are offered at quantities of 5, 25, and 50+ for plants of the same species and container size. Only select items receive 25 or 50+ pricing.

ORDERS: Orders are placed with a scheduled ship date at the direction of the customer. The customer is responsible for informing us in writing of changes to the ship date. If the shipment or pick up of an order is delayed 30 days or more past the scheduled ship date, we will attempt to contact those with orders in excess of $1,000 to reschedule. Orders less than $1,000 will be automatically cancelled. Failure to respond in writing to our request past July 1 may result in conversion of the order to a quote (order information retained, but plants not reserved). Orders with a ship date after July 1 may require a payment to keep the plants reserved. Our last week of shipping begins the last week of October.

PICKUP ORDERS: A MINIMUM ORDER OF $250 IS REQUIRED FOR A CUSTOMER PICKUP. Orders that do not total $250 or more will be subject to a $25 surcharge. Customers picking up orders should arrive properly equipped with suitable tarps and rope to transport the stock. Failure to properly secure and cover your plants will nullify any guarantee of stock viability. We require at least 24 hours advance notice so we may have the order assembled and ready for pick up.

CANCELLATION AND RESTOCKING FEE: Plants that are readied and staged for shipping or pickup and subsequently cancelled less than 24 hours before scheduled pickup or delivery or picked up by the customer and later returned will be assessed a 20 percent restocking fee. We begin covering our plants for winter during the third full week of October. Plants that are covered are unavailable for delivery or pickup.

CREDIT CARD PURCHASES: Customers with prepayment terms as well as those with established credit may use a Visa, MasterCard, or Discover Card to purchase plants at Glacier Nursery, LLC. For customers with prepayment terms who choose to pay with a credit card, payment is expected within one day of pickup or receipt of delivery; payments made after that time will be subject to a 2.5 percent service charge. For customers with established credit, credit card payments must be made within 10 days of invoice to avoid a service charge. Credit card payments made after 10 days will be subject to an additional 2.5 percent service charge. Payments made with credit cards are not eligible for the two percent discount for payment within 10 days.

DISCOUNT FOR PROMPT PAYMENT: A two percent discount is offered on plant material to those customers with established credit and credit applications on file who pay in full within 10 days of the invoice date. All payments go toward the oldest invoices remaining. Payments made with credit cards are not eligible for the two percent discount for payment within 10 days.

ELECTRONIC PAYMENTS: Checks may be mailed or sent via text message and are electronically deposited the day they are received. We can also accept credit card information or an account and routing number for a bank account over the phone.

EARLY ORDER PROGRAM WITH EXTENDED TERMS: If you find yourself ordering next year’s plants from this year’s order, consider the advantage of our Early Order Program. For all nursery stock ordered prior to September 30 and delivered between March 1 and May 15 customers will be included on the first allocation of plant material for the next season, and will receive previous year prices for these orders. Only orders placed by September 30 and shipped in full by May 15 will be eligible for the Early Order Program.

 

PLANT INFORMATION

 

ACCLIMATED PLANT MATERIAL: In many cases, climatic conditions determine the success and failure of plants in the landscape. It is our aim to offer the customer plants that have been grown in our nursery for a period of years and have thrived under severe changes of weather. Please contact us and we will be able to assist you in determining a plant’s suitability to your climate.

PICTURE TAGS: Picture tags are applied to plants bound for retail sales or per customer request. We do apply a “Grown in Montana” sticker to those plants that have been overwintered in Montana or have been spring planted and grown in the pot in which they are sold for three or more months. Our picture tags are purchased from suppliers and occasionally there is information on the tag that does not completely agree with our catalog descriptions. We may apply additional information stickers if the printed information is grossly inaccurate. We make every attempt to properly label all of our plants. If we should ever mislabel a plant, please notify us promptly and we will accept it for return and offer a full refund for the purchase price of the plant.

PLANTS PURCHASED FOR RESALE: Most of the deciduous trees, deciduous shrubs, and perennials we sell are overwintered at our nursery or have been grown in the pot in which they are sold for three months or more (two months for perennials). Most of our evergreens are grown by nurseries in our region; early spring shipments are generally overwintered here in Montana. We purchase plants for resale, paying strict attention to our sources both for plant quality and compatibility to our climate. We are more than willing to share information regarding the source of a plant purchased from Glacier Nursery, LLC.

We have tried propagating almost every species we sell here at Glacier Nursery, LLC, at one time or another and have found that some species grow fine in Montana but are not suited for production growing in our climate, our soil types, our watering regimes, or cannot be grown profitably by us. What we have found is that our customers expect quality first and accept the reality that Montana may not be where their plant was originally propagated and subsequently grown. As previously stated, ask us; we are more than willing to share the location of where our plants were grown.

 

A WORD ABOUT HOW OUR CATALOG IS CONSTRUCTED AND SHOULD BE USED

 

NOMENCLATURE: We use the Manual of Woody Landscape Plants by Dr. Michael A. Dirr (fifth edition) as our primary source for botanical and common names. For native plants we use the USDA NRCS Plant Database.

HARDINESS: We have made an attempt, based on our experience and input from other knowledgeable nursery persons, to provide information on how these many species may perform here in Montana. Our experience suggests most of Western Montana would be classed as Zone 4, while much of Eastern Montana would be Zone 3, and other parts of Montana (due to elevation and especially exposure) would be Zone 2. Glacier Nursery, LLC, is located in Zone 4. Severity of winter temperatures does not completely predict hardiness in a state susceptible to extreme temperature fluctuations. The earliest severe cold in the fall and the plants preconditioning to winter also dictate hardiness.

One qualification regarding hardiness recommendations—there are numerous microclimates, both less severe (for example, sheltered areas around homes) and more severe (exposed/barren sites), where we can see a zone of hardiness different than within the general area. Please determine the zone where the plants are to be placed and use the enclosed information to help your customers attain the optimal level of success with their planting.

DESCRIPTIONS: The descriptions and uses of plants are based on our observations and experiences and, of course, are subject to your interpretation.

SIZES: These are cultivated as an average for what these plants might be expected to achieve as mature specimens here in the Montana landscape. As such, there are plants that may be larger or smaller; consequently these sizes should be used as guidelines.

NATIVE PLANTS: Native to us means native to North America. See Pages 36, 66, and 110 for a list of our native plants. A website that helps determine the distribution of a species is available from the USDA Natural Resources Conservation Service Plant Database: http://www.plants.usda.gov.

ORDERING HINTS: It is more economical to order in quantities of 5 or more whenever possible. At the beginning of each of the four product groups in the catalog is information noting the dimensions of the pots, weight of the finished plant in those pots, and a general description of the size of the plant to expect at delivery.

CODE INFORMATION: To expedite ordering, use the plant codes in our inventory system that are included just beneath the plant description in this catalog. You will notice the species is the first of the three characters. The second and third characters are selected from the species and/or cultivar on all but perennials. For perennials, the second and third characters represent the common name. Multi-stem and single-stem trees and shrubs are differentiated by the suffix 3 or 1, respectively, in the three-character code.

FALL PLANTING PRECAUTIONS: Our experience suggests that extra precautions need to be taken to successfully plant in the fall in Montana. Fall planting may result in higher plant mortality than spring planting due to variable fall weather and the care taken at planting.

All fall plantings require additional water at planting to settle the soil around the plants thus, eliminating air pockets and ensuring all the backfill and surrounding soils are saturated. This needs to be repeated just before the ground freezes solid. The following guidelines apply to the minimum volume of water required at each of these waterings: 10 gallons of water per caliper inch of the trees, 5 gallons of water per gallon of container.

Of additional concern, is that the plants need to be protected on the job site prior to planting. B&B material should be covered with wood chips or straw and watered. Container stock should be watered thoroughly and packed tight with the edges of the group insulated. All the plants should be stored on the ground, not on pallets, to avoid rapid freezing of the plants that happens when they are elevated above the ground. This will protect the plants from freezing rapidly or from drying out excessively. We would also recommend applying Wilt Pruf to all evergreens after planting to reduce the amount of moisture loss from the plant during the winter.

Any plant material that we need to specially purchase for a fall planting should be in Montana by August 15 so it can acclimate to our colder climate. This will require a 50 percent deposit made on these plants by August 15 so that we can have them delivered to the nursery in a timely fashion.

As in our normal policy, our plants are warranted to be alive at the time of shipment. Every fall and winter is different and the success or failure of planting in the fall depends very much on the weather: how early it freezes, how much moisture we have before it freezes, and how much snow, cold, and sunshine we have during the winter. We cannot be responsible for plant survival after delivery and transplanting. We offer no guarantee that the plants will survive the winter and leaf out the following spring.

HOW TO USE OUR WEBSITE

To assist our customers, we have a website to help with plant purchases: glaciernursery.com. To access the online availability, click on the “Wholesale Ordering” button on the homepage and enter in these general login credentials: User Name: avail Password: gnursery

The general login credentials only allow you to look at the current availability and price. If you want to order online, we ask you to fill out the one-time registration. To do this, log out of the general login (see above) and complete and submit the "New Customer" registration form. We will approve the registration and you will be able to start ordering online. From your account you will be able to look at current saved orders and past submitted orders.

Our availability is updated at least weekly. Our inventory numbers represent the present, not the future, so please contact us with orders that are for weeks or months in the future. Inventory is always changing, whether it is from the plants growing or orders being placed or adjusted. If you do not see what you are looking for on the availability list, feel free to give us a call, send us an email, or leave a comment in the ‘Order Comments’ box at checkout. We can let you know the status of that particular item. This is a quick and convenient way to order 24 hours a day. It is as easy as entering a number in the box to the right of the amount available and then adding it to your cart. Once you submit your order, you will receive an email confirmation and a call back from someone in the sales department confirming your order. We will not have a record of the plants you quoted unless you formally submit the order to us.

Another way to use the online ordering is for your bidding process when all you desire is an idea of what the plants will cost. Simply go through the ordering procedure and print your order out before submitting the actual order.

SUSTAINABILITY, MORE THAN A WORD TO US AT GLACIER NURSERY, LLC: Over the last 40 years we have instituted numerous cost saving procedures that also contribute to reducing our carbon footprint and allow us to operate in an environmentally friendly manner. Below are a list of the more significant procedures employed by Glacier Nursery, LLC.

  • Reusing plastic pots that are returned from our customers (we pay four cents per gallon). Each year, over 60 percent of our plantings are into reused pots. Returns that are less than $25.00 will not be credited to the account.
  • Reusing all our cull and discarded plants by grinding them into compost, thus avoiding the need for topsoil and other potting media components that would need to be purchased and delivered.
  • Chipping all our tree tops and eliminating plant material burning at Glacier Nursery, LLC. The chips are added to our potting mix. Diseased trees are chipped and disposed off site.
  • Reusing all our runoff water from irrigation. None of our irrigation water drains off the farm; we reuse all runoff and mix the used water, after chlorine treatment, with fresh water in our irrigation system.
  • Old pallets are dismantled and used as blocking on outbound shipments. Many of our outbound trucks return with the blocks that are used to stabilize the loads, reducing the need for new blocks.
  • Cardboard boxes and pallets we receive with inbound plants are re-utilized as packing for outbound shipments. Used pallets and pots are made available to passersby on our highway frontage, keeping these products out of landfills.
  • Pesticides and fertilizers are banded or applied on individual crops rather than broadcast applications. This reduces the quantity of pesticides and fertilizers used.
  • We practice integrated pest management systems that reduce frequency of pesticide applications as well as minimizes the use of pesticides with a warning label.
  • Use of electronic communication with customers for ordering, invoicing, and payments reduces paper usage and mail expenses.